PLAY
Everyone can benefit from a little lightening up during the day. People who find ways to incorporate play into their daily lives approach their work, responsibilities and challenges with energy and enthusiasm. Some of the best innovations come from playing with ideas. Playfulness allows us to tap into our inner being - the child inside all of us. It is that person who won’t hesitate to ask “why” or “how come”. It is the person who looks at the world creatively and openly and who never hesitates to see the humour in it all.

BE THERE
To “Be There” for another person has a powerful effect as it is about giving others our undivided attention. Listening is a big part of being there but it’s more than that. Too often we listen like we are in a debate, our minds focused on gathering information for our own brilliant comeback, rather than being emotionally as well as physically present. It is difficult to hear what another person is saying if our minds are stuck on what we want to hear. Being truly present means suspending judgement while you’re listening and realising that this takes awareness, commitment and practise.

CHOOSE YOUR ATTITUDE
Many of us believe our attitudes are caused directly by outside influences like unpleasant experiences or negative people. While these things may act as triggers for our feelings, we can choose to either be subservient to these events, few of which we can control, or we can take charge of our own responses.
Choosing your attitude is about being aware of what your attitude is and that it may affect others. Once we choose to accept that we are the only ones deciding our attitude at a particular time and place, we decide whether to keep it or shape it into something more satisfying.

MAKE SOMEONE’S DAY
To make someone’s day means taking a genuine interest in the unique gifts of others. Spontaneous or planned, when we brighten someone’s day we receive an internal gift that makes our life more meaningful. Making someone’s day may mean taking someone out to dinner or telling a friend, from your heart, how much you appreciate them. It moves past being civil or pleasant to take an extra step we didn’t have to take and that makes all the difference.